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Warranty

WARRANTY TERMS AND CONDITIONS STATEMENT
                                                                                                                        -- LED Lighting Fixture
                                                                                                                                             Version:2.0
 
In order to maintain the reputation and image of LED lighting fixture of Fulton Science and Technology Lighting Co., Ltd. in the market and users, and constantly improve our product quality and customers’ satisfaction, our company state the warranty of products as follows:
 
Production conditions:
  1. FULTON’s quality management system complies with ISO9001;
  2. FULTON will not change the product materials and design without the consent of customer;
  3. All products of FULTON have passed corresponding tests, and having corresponding certificates issued by third-party laboratories;
  4. All products of FULTON have passed the inspecting procedures of full inspection, aging and spot check before leaving the factory;
 
Scheme of warranty:
1. DEFINITIONS
This document sets forth the warranty policy of the Fulton Science and Technology Lighting Co., Ltd (“FULTON”) from which you (“purchaser”) purchase LED lighting fixtures. This policy is applicable only to FULTON LED lighting fixture (“product”) sold directly by FULTON.
This warranty policy is subject to the provisions as set forth herein and is subject to the terms and conditions as described in this document (hereinafter: “Warranty Terms and Conditions”).
This warranty policy applies, unless otherwise agreed in writing between FULTON and the Purchaser (Purchaser shall mean the legal entity or person who purchased the Product directly from FULTON).

2. WARRANTY PERIOD
Subject to the provisions as set forth in the warranty terms and Conditions and as set forth hereunder, purchaser receives a standard 5 years warranty. Longer warranty period is optional. (Some special Products are offered with different warranty period. Purchaser shall contact with salesman). The warranty period starts from delivery date. Any special warranty period shall be stated in sales agreement.

3. RIGHTS AND OBLIGATIONS
During the term of this statement, the rights and obligations of FULTON shall be as follows:
 
 FULTON warrants that each Product will be free from defects in material and workmanship. The determination of whether the Product is defective shall be made by FULTON in its sole discretion, with its consideration given to the overall performance of the product. 
   FULTON warranty flows only to purchaser. If FULTON determines the product is defective, FULTON will elect, in its sole discretion, repair the product or replace the Product. FULTON reserves the right to utilize new, refurbished, repaired or re-manufactured products or parts in the warranty repair or replacement process. Such products and parts will be comparable in function and performance to the original product or part, as determined by FULTON in its sole
discretion, and warranted for the remainder of the original warranty period. Cost of labor and equipment to remove the defective product and install a repaired or a replacement Product at the end-user facility are excluded. Supplier's aggregate liability with respect to a defective product shall in any event be limited to the money paid to Purchaser for that defective product. 
 
If the damage is caused by below factors, FULTON has the right to charge maintenance cost:
1) The product is out of validity date of guarantee.
2) Installing, using or repairing the products inappropriately.
3) The damage due to force majeure, such as war, riots, sabotage, cyclones, earthquakes, tidal waves, flooding, lighting strikes, explosions, fire, flood, etc.
 
During the term of this statement, the rights and obligations of Purchaser shall be as follows:
 Product must be installed and used in accordance to instructions offered by FULTON. If a Product is found to be defective, or not performing per the Product specifications, the Purchaser must notice FULTON in writing within thirty(30) days after discovery of the defect, provide proof of purchase such as the invoice and comply with FULTON’s other warranty requirements. 
 
Upon receiving that notice, to ascertain why Product stops working, evidences such as photos, videos or other additional information on request would be needed for FULTON’s QC team to analyze. FULTON may require purchaser to promptly return the product or failure parts when necessary at FULTON’s expense. 
FULTON shall reply warranty advice within 7 working days after receiving the purchaser’s warranty claims with sufficient failure information, like real voltage, current, ambient temperature, installation time etc. in writing. 
 
It is recommended to replace all FULTON Lighting fixtures or parts that may show any “wear” or “damage” once the warranty expires. At the user’s option, fully functional FULTON lighting fixture can be continually used beyond five year product warranty, at the user’s risk and assumed liability.
 
4. WARRANTY CLAIMS
The following circumstances will not be warranted:
 Damage or failure to perform arising as a result of any acts of god or caused by force majeure such as war, riots, sabotage, cyclones, earthquakes, tidal waves, flooding, lighting strikes, explosions, fire, flood, etc. 
   Any hazards or damages by man-made causes, such as inappropriate use, improper delivery, improper storage, improper installation, improper maintenance。
 Purchaser concealed the cause of defective products, such as obvious damages that are not covered under the 5 year Limited Product Warranty. 
If products are “out of warranty”, yet still operational, then all b-enefits of continued product use are expired and the 5 year Limited product warranty becomes “void” and “expires”.
 
FULTON has the sole right to interpret and amend the above articles. Any disputes occurred shall be applied to the laws and regulations